We love our customers...
We have been Richmond Alarm customers for nearly 40 years. They really do give us peace of mind. Recently we upgraded our system and I really love the controls and alerts I get from the new system. Richmond Alarm is a large company but they've managed to retain the family feeling. Highly recommend!
We recently relocated our manufacturing operation and opted to go with Richmond Alarm instead of the service we used at our previous location. Mark Light offered lots of options, and the installation team was top notch. We've used RAC for several years at our residence and look forward to a long relationship between our businesses.
Had a great experience with Richmond Alarm. While other companies wouldn't respond because they didn't feel our project was large enough for them, Richmond Alarm was very attentive. The sales rep, Tom Aukward, went out of his way to call and check in with us while we were making decisions over a 2-3 month period. I would recommend them to anyone needing their services.
I have been using them for about 5 years or so now and love their company. They are such great people that contact you or help with any billing issues! We just moved and of course purchased a new system for the new home and took us a while to get it working but we never lost help. Great technicians and great service.