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How Richmond Alarm Compares to the Big National Companies


Compare alarm systems and security companies in Richmond VA using the chart below to see what we provide compared to the big national companies.

National Companies Richmond Alarm Company

What do our competitors mean by “free” equipment?

Nothing is free. But the truth is when you get one of those big national companies as your security company, they are leasing you the equipment. The price rises every year and it never stops. So you are not rewarded for long-term loyalty but rather penalized for it.

These companies require you to sign a 3-5 year inflexible service contract. If you are unsatisfied or move, they do not release you from the payment agreement.

 One size does not fit all. We work with you to develop a complete needs analysis of your premises. Then we recommend components to maximize the safety of you and your family from threats of fire, intruders and loss/damage of property. You’ll receive a tailored security analysis and recommendation.

You purchase the equipment from RAC and it is yours, no matter what the future brings. If you move, the equipment stays with the house.

Contact us to get a free estimate.

How competitive are the Monthly Monitoring Rates?
Higher monthly service fees that continue to increase add up to a large expense. “Free” systems generally carry higher monthly monitoring costs that have increased significantly over time. Richmond Alarm is LESS expensive over the life of the equipment. We do not have a service contract. You have the freedom to choose, so we keep our rates competitive and deliver quality service.

Contact us to get a free estimate.

So are calls for service included in the monthly fee?
Maintenance fees apply after a short warranty. Maintenance on the system is not included for the life of the service contract so you’ll pay for service outside of the common 90-day warranty. What does RAC do for service calls? If you call us for a problem with your system, we have a service technician available. Not an operator, but a guy or gal who fixes and services these systems every day. This is included in your service contract.

What's Included in the Equipment Cost?

Open to Intrusion. The “free” equipment our competitors offer usually does not include telephone line-seizure jacks.

They must be purchased for an additional cost and if not, your system is easily compromised. You need an additional RJ31x jack and it will cost an additional $50. 		A Safer System. RAC includes all essential equipment such as a telephone line-seizure jack to make sure the system is not easily disabled by an intruder.

Without a properly installed telephone connection, your system will not operate if any telephone is off-hook.  And any alarm signal can be aborted by an intruder simply by lifting any phone.

Contact us to learn more about our systems.

How do I benefit from a local company?
Can they have a vested interest in you?Monitoring is out of state. Reaching someone to help or answer questions is difficult.

A large company’s response to service requests is much slower. Can you feel safe without your security system for that long?

You will probably find that the sales and technical staff have recently joined the company and have no industry experience.  Do you want to place the safety and security of your family in inexperienced hands?

 We are your neighbors and care for your safety like family. Our state-of-the-art monitoring is local and you can reach someone easily if you have questions.

When you call RAC for service, our technicians arrive promptly.

The average length of employment for sales and service associates at Richmond Alarm is 20 years.

Our team has a wealth of experience in the security industry and a working knowledge of multiple systems.

We will even work with previously installed systems if it offers you the security you need. If that means using working equipment left behind by a national company or resident, we’ll do it.

Contact us to learn more about our systems.

Richmond Alarm to the Test
Call the National Company number and see how long it takes to get to a real person. Try it at 9 p.m. at night. Call Us anytime and a real person will answer. Someone is always available to help.